At Berwick Royal Oak, dining transcends the simple act of eating — it’s an experience that fosters connection, joy, and a sense of community.
“Mealtimes are a time to connect, share stories, and create lasting memories over delicious food and a glass of wine”says Matthew Field, Director of Hospitality at Berwick Royal Oak. The culinary team at Berwick Royal Oak are redefining the food culture in retirement communities, bringing creativity, passion, and innovation to every meal they serve.
With a focus on crafting exceptional dining experiences, the team designs menus that strike a perfect balance between beloved classics, like Châteaubriand and inventive dishes, such as Butter Poached Atlantic Lobster medalian with saffron pearls. Monthly themed dinners add an element of excitement, introducing residents to unique flavours and dishes they might not normally try. “The feedback we get is often, ‘I loved it! It was fun to try something different,’” says Chef David O’Neill, Berwick Royal Oak’s talented executive chef.
One of Berwick’s standout features is its private dining rooms, where residents can host intimate dinners with friends and family. These special occasions become even more memorable as residents collaborate with Chef Dave to create custom menus that incorporate treasured dishes from their past. Whether it’s a childhood favourite or a recipe they once shared with their own families, these meals evoke a sense of nostalgia and empowerment, blending personal history with the joy of the present.
“It’s not just a job for our team, they truly care about the residents,” says Field. “They take the time to ask questions, share conversations, and make everyone feel valued.” This genuine connection between team members and residents is evident in every interaction, from servers checking in with diners to Chef Dave personally visiting tables to gather feedback. “Because I’m out there every day, residents feel comfortable sharing their honest thoughts,” says Chef Dave. “I take their feedback to the kitchen team, and we work together to continually improve.”
Berwick Royal Oak offers a variety of dining venues, including a dining room, café, bistro, and pub, giving residents the freedom to choose where and how they want to dine.
“It’s amazing to see how proud residents are to host their friends and family,” says Chef Dave. “Whether it’s lunch with the grandkids at the pub or tea in the café, the experience is always exceptional.”
Special events are another highlight of Berwick’s culinary program. From wine tastings with charcuterie boards to cider samplings and guest speakers introducing local products, these events offer residents unique opportunities to explore new flavours. “Today, we’re hosting a Scotch tasting in the pub, paired with a special menu Chef Dave created,” shares Field. Additionally, “100-mile dinners” showcase locally sourced ingredients and highlight producers like Sea Cider, reflecting Berwick’s commitment to supporting local suppliers.
The Berwick pub has become a vibrant gathering place, resembling a neighbourhood favourite. “We designed the menu and drink list to include local craft beer, wine, and spirits like Victoria Gin, creating a welcoming space for residents and their guests to enjoy,” says Field. “It’s become a fun, lively spot that everyone loves.”
For both Chef Dave and Matthew Field, the greatest reward lies in the relationships they build. “I love hearing residents’ stories and getting to know them,” says Chef Dave. Field agrees, adding, “Working with the team members here at Berwick has been incredible. Their passion and commitment to creating the best possible culinary experience for every resident is truly inspiring.”